“Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 65XL remanufactured ink cartridges. While at first this may be an unusual workflow, it does allow print operations to proceed normally. 

In many cases both ‘Ink Out’/’Low Ink”, question marks and/or ‘Nuisance-type’ printer alert messages may be displayed, including ‘counterfeit cartridge’ or ‘non-genuine ink cartridge’.  All are normal nuisance alert messages that can just be ignored by pressing continue/dismiss/Ok. You should be able to continue with print operations until the print quality begins to fade.

HP 65 - 65XL Low Ink Alerts & Solving Errors (video)

Once a HP 65XL ink cartridge is inserted into your printer, the printer begins to track the ink used for that particular cartridge.  When a cartridge has used about 80% of its ink, the printer may begin to send the user “your ink level is low” warning messages.   After the cartridge is refilled, the printer may continue to send out these warning messages.  These warning messages may simply be ignored, and the printer should continue to operate normally. Unfortunately, the low ink alerts cannot be reset or bypassed when using refilled cartridges. 

NOTE: If a “Non-HP Cartridge(s)” message, or similar message, cannot be bypassed then the cartridge may be suffering from marginal internal electrical performance and may need to be replaced with a new one. First remove and thoroughly clean cartridges electrical contacts & printer flex cable contacts (link below) and retest. If the problem persists then return cartridge to your retailer.
Ink Cartridge & Service Station Cleaning

Advanced Troubleshooting:
For advanced HP 65XL ink cartridge and printer troubleshooting, click here: HP 65 - 65XL Ink Cartridge Errors & Troubleshooting

Poor Print Quality or Missing Colors:
If any streaks or missing colors appear on prints, thoroughly clean the cartridge’s electrical contacts and printer’s flex driver cable surface. If the cartridge is clogged then a warm water flush may be necessary to recover all colors. Click below for instructions.
Ink Cartridge & Service Station Cleaning

HP 65 Compatible Printers (select your model):
HP Deskjet 3720 PrinterHP Deskjet 3752 PrinterHP Deskjet 3755 PrinterHP DeskJet 3755 – J9V90A PrinterHP DeskJet 3755 – J9V91A PrinterHP DeskJet 3755 – J9V92A Printer

BONUS -- Save an extra 15% by entering code ‘SAVE15’ on your next Inkplicity purchase during cart checkout.

We also offer select HP ink cartridges on Amazon, click here.